Baker

Hy-Vee•Fitchburg, WI

About The Position

The Baker works in Hy-Vee’s bakery department, preparing and baking products for store displays and customer orders. The role includes planning daily production, proofing and frying products, handling items from the freezer or cooler, and maintaining freshness and quality. The Baker also provides customer service, helps lead bakery clerks, supports department operations, and maintains a clean and safe work area. The position operates in a fast-moving environment with deadlines and exposure to flour, noise, temperature extremes, dampness, vibrations, equipment movement hazards, and occasional cleaning chemicals and solvents. Safety training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Ability to use math, including fractions, decimals, and percentages.
Ability to lead and guide bakery clerks and maintain department standards.
Clear communication with customers and co-workers and a positive contribution to the team.
Ability to handle confidential information, including sales, with discretion.
Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Nice To Haves

Department training is helpful.
Over six months up to one year of similar or related experience is preferred.

Responsibilities

Greet customers, provide assistance throughout the store, and respond promptly and helpfully to phone inquiries, including taking product orders.
Review daily orders and establish a production timeline, prioritizing special and future orders as needed.
Prepare, make up, bake, and fry department products; proof items as needed and pull products from the freezer or cooler.
Monitor freshness, remove products by stale date, and anticipate product needs for current and upcoming days.
Inspect incoming products for quality and quantity, including identifying mispicks; invoice and put away products as instructed.
Check signage and labels for advertised items and review the department for potential safety issues.
Understand bakery equipment use and maintenance needs and follow up on potential equipment issues.
Lead bakery clerks by providing guidance and direction and maintaining department standards.
Review and re-merchandise shelf products as needed and remove or recycle outdated products.
Order supplies and merchandise items for the department as directed by the Bakery Manager.
Write the department schedule and ensure coverage in the Bakery Manager’s absence.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as they arise.