Baker

Roche Bros•Acton, MA

25d

About The Position

The Baker prepares, bakes, and displays bakery products carefully, cleanly, neatly, and efficiently. The role ensures products are fresh, rotated, and well stocked while providing excellent customer service. The Baker follows established recipes and department procedures, maintains bakery inventory and displays, and complies with applicable safety, health, sanitation, packaging, and company requirements. The position involves working indoors in both hot and cold temperatures and using bakery and material-handling equipment.

Requirements

Must be at least 18 years of age.
Must demonstrate knowledge of baking techniques.
Must be able to work as a team member and interact positively with customers.
Must be able to read, write, speak, and understand English and follow instructions.
Must be able to work a schedule based on the business needs of the store location.
Must be authorized to work in the United States.

Responsibilities

Greet customers and provide prompt, courteous service and assistance.
Work respectfully and collaboratively with associates to support a strong bakery team and high morale.
Assist with receiving and unloading merchandise; verify deliveries against vendor invoices and inspect products for quality, count, and condition.
Rotate ingredients and merchandise according to company policy and product dates, using the oldest products first.
Assist with ordering and inventory control, handle damaged and spoiled products according to company policy, and help control damaged goods.
Move stock to storage or shelf areas.
Prepare baking mixtures according to established company or department procedures and recipes; pan frozen products and prepare bread for baking.
Load and unload ovens and know the appropriate baking temperatures and durations for product varieties.
Operate mixers, write on cakes, and prepare products to customer specifications.
Comply with local, state, and federal health and civil code regulations and applicable safety, health, and packaging requirements.
Follow sanitation procedures and maintain a neat, well-groomed appearance, comply with the dress code, and wear an approved hat or hair net.
Keep display cases, coolers, freezers, walls, fans, drains, equipment, utensils, work tables, countertops, and front display cases clean and organized.
Use proper safety practices when lifting or moving products or operating equipment.
Restock and use supplies efficiently to reduce waste and maintain low supply costs.
Promote items over the public address system.
Notify management of associate theft, customer shoplifting, unauthorized markdowns, or property defacement.
Perform other duties as assigned by management.