Baker

Hy-Vee•Norfolk, NE

8d•Onsite

About The Position

The Baker prepares and bakes bakery products for store displays and customer orders, supporting freshness, quality, and customer service. The role includes organizing production around daily and future orders; preparing, proofing, baking, and frying products; monitoring freshness and inventory; and helping maintain the bakery department’s standards. The Baker also provides direction to bakery clerks and may write the department schedule and ensure coverage when the Bakery Manager is absent. The position works in a fast-moving bakery department with deadlines throughout the shift. It involves customer interaction, food preparation, equipment use, merchandising, sanitation, and coordination with other team members. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Ability to use math, including fractions, decimals, and percentages.
Ability to lead and guide bakery clerks and maintain department standards.
Clear communication with customers and coworkers and a positive contribution to the team.
Ability to handle confidential information, including sales, with discretion.
Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Where applicable, safely use sharp knives and blades for food preparation.
Where applicable, work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
Where applicable, operate a delivery vehicle in accordance with applicable DOT standards.

Nice To Haves

Over six months up to one year of similar or related experience is preferred.
Department training is helpful.

Responsibilities

Greet customers with a smile and assist them with needs throughout the store.
Review daily orders, establish a production timeline and schedule, and prioritize special and future orders.
Prepare, bake, and fry department products; proof items as needed and pull products from the freezer or cooler.
Review products for freshness, remove them by stale date, and anticipate product needs for current and subsequent days.
Inspect incoming products for quality and quantity and identify mispicks.
Invoice and put away products as instructed by the Department Manager.
Check signage and labels for ad items and review the department for potential safety issues.
Understand bakery equipment use and maintenance needs and follow up on potential equipment issues.
Lead bakery clerks by providing guidance and direction.
Review shelf products, re-merchandise as needed, and remove or recycle outdated products.
Order department supplies and merchandise items as directed by the Bakery Manager.
Write the department schedule and ensure coverage in the Bakery Manager’s absence.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and helpfully, including taking product orders.
Follow the company dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.