Baker

Hy-Vee, Inc.•Olathe, KS

3d•Onsite

About The Position

The Baker prepares and bakes bakery products for store displays and customer orders, helping maintain the freshness and quality expected by Hy-Vee customers. The role includes checking daily orders, planning production, proofing, frying, baking, and pulling products from the freezer or cooler. The Baker also reviews product freshness, checks incoming merchandise, manages department presentation and safety, and maintains bakery equipment and work areas. The Baker provides customer service, takes phone orders, and leads bakery clerks by giving guidance and direction. The position may also involve ordering supplies, writing the department schedule, and ensuring coverage in the Bakery Manager's absence. The work takes place in a fast-moving bakery environment with deadlines, flour, noise, temperature extremes, dampness, vibrations, equipment movement hazards, and occasional cleaning chemicals and solvents. Safety training is provided.

Requirements

High school diploma or equivalent experience.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Ability to use fractions, decimals, and percentages in daily tasks.
Ability to lead and guide bakery clerks and maintain department standards.
Clear communication with customers and co-workers and a positive team approach.
Ability to handle confidential information, including sales, with discretion.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, point-of-sale transactions, and cleaning and sanitation duties.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Must be at least 18 years old.

Nice To Haves

Department training is helpful.
Over six months up to one year of similar or related experience is preferred.

Responsibilities

Greet customers, assist them with their needs, and provide friendly service throughout the store.
Check daily orders and establish a production timeline, prioritizing special and future orders as needed.
Prepare, make up, bake, and fry department products; proof items as needed and pull products from the freezer or cooler.
Review products for freshness, remove products by stale date, and anticipate product needs for current and subsequent days.
Inspect incoming products for quality and quantity, including identifying mispicks.
Invoice and put away products as instructed by the Department Manager.
Check signage and labels for ad items and review the department for potential safety issues.
Understand bakery equipment use and maintenance needs and follow up on potential equipment issues.
Lead bakery clerks by providing guidance and direction.
Review shelf products, re-merchandise as needed, and remove or recycle outdated products.
Order department supplies and merchandise items as directed by the Bakery Manager.
Write the department schedule and ensure coverage in the Bakery Manager's absence.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer the phone promptly and assist callers, including taking product orders.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.