Baker

Hy-Vee, Inc.•Ashwaubenon, WI

About The Position

The Baker prepares and bakes bakery products for in-store cases and customer orders. The role involves planning production, preparing, proofing, baking, and frying products, and maintaining product freshness, quality, and presentation. The Baker also provides customer service, guides bakery clerks, helps manage department supplies and scheduling, and maintains a clean, safe, and sanitary work area. The position works in a fast-moving bakery environment with deadlines and exposure to flour, noise, temperature extremes, dampness, vibrations, equipment movement hazards, and occasional cleaning chemicals and solvents. Safety training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • High school diploma or equivalent experience.
  • Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
  • Ability to apply math skills, including fractions, decimals, and percentages.
  • Ability to lead and guide bakery clerks and maintain department standards.
  • Clear communication with customers and co-workers and a positive contribution to the team.
  • Ability to handle confidential information, including sales, with discretion.
  • Frequently stand and walk throughout a shift.
  • Where applicable, ability to safely use sharp knives and blades for food preparation.
  • Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Nice To Haves

  • Department training is helpful.
  • Over six months up to one year of similar or related experience preferred.

Responsibilities

  • Greet customers with a smile and assist them with their needs throughout the store.
  • Check daily orders and create a production timeline and schedule, prioritizing special and future orders as needed.
  • Prepare, make up, bake, and fry department products; proof items as necessary and pull products from the freezer or cooler.
  • Review products for freshness, remove products by stale date, and anticipate product needs for current and subsequent days.
  • Inspect incoming products for quality and quantity, including identifying mispicks.
  • Invoice and put away products as instructed by the Department Manager.
  • Check signage and labels for ad items and review the department for potential safety issues.
  • Understand bakery equipment use and maintenance needs and follow up on potential equipment issues.
  • Lead bakery clerks by providing guidance and direction.
  • Review products on shelves, re-merchandise as needed, and remove or recycle outdated products.
  • Order department supplies and merchandise as directed by the Bakery Manager.
  • Write the department schedule and ensure coverage in the Bakery Manager's absence.
  • Follow proper sanitation procedures and keep the work area clean, neat, and safe.
  • Answer calls promptly and assist callers, including taking product orders.
  • Follow the dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks and special projects as needed.
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