Baker

Hy-Vee•Columbia, MO

About The Position

The Baker prepares and bakes bakery products for department displays and customer orders. The role includes planning daily production, preparing, proofing, baking, and frying products, reviewing product freshness and inventory, inspecting and storing incoming merchandise, and maintaining equipment and department standards. The Baker also provides customer service, guides bakery clerks, orders supplies as directed, and writes the department schedule when the Bakery Manager is absent. The position works in a fast-moving bakery environment with deadlines and requires attention to food quality, sanitation, safety, and customer service.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent experience.
  • Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
  • Ability to apply math skills, including fractions, decimals, and percentages.
  • Ability to lead and guide bakery clerks, provide direction, and maintain department standards.
  • Clear communication with customers and co-workers and a positive contribution to the team.
  • Ability to handle confidential information, including sales, with discretion.
  • Ability to frequently stand and walk throughout a shift.
  • Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
  • Where applicable, ability to safely use sharp knives and blades for food preparation.
  • Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Nice To Haves

  • Department training is helpful.
  • Over six months up to one year of similar or related experience is preferred.

Responsibilities

  • Greet customers and assist them with their needs throughout the store.
  • Review daily orders and establish a production timeline, prioritizing special and future orders.
  • Prepare, make up, bake, and fry department products; proof items as needed and pull products from the freezer or cooler.
  • Review product freshness, remove products by stale date, and anticipate product needs for current and upcoming days.
  • Inspect incoming products for quality and quantity, including identifying mispicks.
  • Invoice and put away product as instructed by the Department Manager.
  • Check signage and labels for advertised items and review the department for potential safety issues.
  • Understand bakery equipment use and maintenance needs and follow up on potential equipment issues.
  • Guide bakery clerks and provide direction.
  • Review and re-merchandise shelf products as needed, and remove or recycle outdated products.
  • Order department supplies and merchandise as directed by the Bakery Manager.
  • Write the department schedule and ensure coverage in the Bakery Manager's absence.
  • Follow proper sanitation procedures and keep the work area clean, neat, and safe.
  • Answer customer calls promptly and helpfully, including taking product orders.
  • Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks or special projects as needed.
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