Baker

Dunkin (Quality Brand Group)•Hurst, TX

12d

About The Position

Bakers/Crew Members are cross-trained in basic baking skills and general crew responsibilities to deliver exceptional guest experiences. They prepare products according to operational and quality standards and serve them enthusiastically in a clean, fast-paced environment. Working as part of a team, they meet guests’ needs and encourage them to return. The role includes specialized training in baking and preparation of donuts and other bakery products. It may be part-time employment or a development pathway toward restaurant management, depending on the individual’s goals and commitment.

Requirements

Basic computer skills; some training is conducted online.
Basic math skills to count money and make change.
Physical and mental capability to learn to operate standard restaurant equipment; minimum age requirements may apply.
Ability to lift 30 to 50 pounds.
Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.

Responsibilities

Arrive on time and be ready to work at the start of the scheduled shift.
Treat team members and guests with respect and dignity.
Follow the store’s communication guidelines.
Respond positively to coaching and feedback and show enthusiasm for learning.
Take accountability for assigned shift responsibilities.
Learn and perform multiple tasks.
Receive specialized training in restaurant baking functions and prepare donuts and other bakery products.
Prioritize guests and ensure they are satisfied with their experience.
Respond to guest needs and resolve problems promptly.
Follow brand and company standards and systems to provide quality food and beverages.
Follow safety, food safety, sanitation guidelines, and applicable laws.
Maintain a clean and neat work environment, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
Comply with uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.