Baker

Hy-Vee, Inc.•Muscatine, IA

About The Position

The Baker works in Hy-Vee’s bakery department, preparing and baking products for display and customer orders. The role includes proofing and frying products, pulling items from the freezer or cooler, planning production, and helping lead bakery clerks. The Baker’s work supports product freshness, quality, customer service, and safe, clean department operations. This is a fast-moving position with deadlines throughout the shift. The Baker works in the bakery department and is exposed to flour, noise, temperature extremes, dampness, vibrations, equipment movement hazards, and occasionally cleaning chemicals and solvents. Safety training is provided. Employment is contingent upon successfully completing a pre-employment drug screen.

Requirements

High school diploma or equivalent experience.
Commitment to Hy-Vee’s mission and a genuine passion for providing an outstanding customer and team experience.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Math skills, including working with fractions, decimals, and percentages.
Ability to lead and guide bakery clerks and maintain department standards.
Clear communication with customers and co-workers and a positive contribution to the team.
Ability to handle confidential information, including sales, with discretion.
Frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Ability to safely use sharp knives and blades for food preparation where applicable.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.

Nice To Haves

Department training is helpful.
Over six months up to one year of similar or related experience is preferred.
Ability to operate a delivery vehicle in accordance with applicable DOT standards where applicable.

Responsibilities

Greet customers with a smile and assist them with their needs throughout the store.
Review daily orders and establish a production timeline and schedule, prioritizing special and future orders as needed.
Prepare, make up, bake, and fry department products; proof items as necessary and pull products from the freezer or cooler.
Review product freshness, remove items by stale date, and anticipate product needs for current and subsequent days.
Inspect incoming products for quality and quantity, including identifying mispicks.
Invoice and put away products as instructed by the Department Manager.
Check signage and labels on advertised items and review the department for potential safety issues.
Understand bakery equipment use and maintenance needs and follow up on potential equipment issues.
Lead bakery clerks by providing guidance and direction.
Review shelf products, re-merchandise as needed, and remove or recycle outdated products.
Order department supplies and merchandise as directed by the Bakery Manager.
Write the department schedule and ensure coverage in the Bakery Manager’s absence.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and helpfully, including taking product orders.
Follow Hy-Vee’s dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.