Baker

Hy-Vee, Inc.•Spirit Lake, IA

6d•Onsite

About The Position

The Baker prepares and bakes bakery products for store cases and customer orders, including proofing, frying, and retrieving products from freezers or coolers. The role emphasizes product quality, freshness, customer service, and attention to detail in a fast-paced bakery environment. The Baker also serves as a lead for bakery clerks and helps maintain department operations and standards.

Requirements

High school diploma or equivalent experience.
Commitment to Hy-Vee's mission and passion for delivering a positive customer and team experience.
Ability to solve practical problems and make sound decisions amid varying circumstances and limited standardization.
Math skills, including fractions, decimals, and percentages.
Ability to lead and guide bakery clerks and maintain department standards.
Clear communication with customers and co-workers and a positive contribution to the team.
Ability to handle confidential information, including sales, with discretion.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Where applicable to the role, ability to safely use sharp knives and blades for food preparation.
Where applicable to the role, ability to work with heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
Where applicable to the role, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Nice To Haves

Department training is helpful.
Over six months up to one year of similar or related experience is preferred.

Responsibilities

Provide customer service by greeting customers and assisting them throughout the store.
Review daily orders, establish production timelines, and prioritize special and future orders.
Prepare, make up, bake, and fry department products; proof items and retrieve products from the freezer or cooler as needed.
Review products for freshness, remove items by stale date, and anticipate product needs for current and subsequent days.
Inspect incoming products for quality and quantity, including identifying mispicks.
Invoice and put away products as instructed by the Department Manager.
Check signage and labels for advertised items and review the department for potential safety issues.
Understand bakery equipment use and maintenance needs and follow up on potential issues.
Lead bakery clerks by providing guidance and direction.
Review shelf products, re-merchandise as needed, and remove or recycle outdated products.
Order department supplies and merchandise as directed by the Bakery Manager.
Write the department schedule and ensure coverage in the Bakery Manager's absence.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer calls promptly and help customers who call, including taking product orders.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.