Baker

Quality Brand Group•Rockwall, TX

About The Position

The Baker/Crew Member is cross-trained in basic baking skills and general crew responsibilities to deliver exceptional guest experiences. The role prepares products according to operational and quality standards and serves them with enthusiasm in a clean, fast-paced environment. Bakers work as part of a team to meet guests’ needs and encourage them to return. The position includes specialized training in restaurant baking functions, including preparing donuts and other bakery products. It may offer part-time work while pursuing school or another career, or a development pathway toward restaurant management, depending on the team member’s goals and commitment.

Requirements

  • Basic computer skills; some training is conducted online.
  • Basic math skills sufficient to count money and make change.
  • Physical and mental capability to learn to operate standard restaurant equipment; minimum age requirements may apply.
  • Ability to lift 30 to 50 pounds.
  • Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.

Responsibilities

  • Arrive on time and ready to work at the start of scheduled shifts.
  • Treat team members and guests with respect and dignity, and follow the store’s communication guidelines.
  • Respond positively to coaching and feedback, demonstrate a passion for learning, and remain accountable for assigned shift responsibilities.
  • Learn and execute multiple tasks, including restaurant baking functions and preparation of donuts and other bakery products.
  • Prioritize guest satisfaction, respond to guest needs, and resolve problems promptly.
  • Follow brand and company standards and systems to provide quality food and beverages.
  • Follow safety, food safety, and sanitation guidelines and applicable laws.
  • Maintain a clean and neat work environment, including stocking, taking out trash and cardboard, and cleaning guest areas and restrooms as directed.
  • Follow uniform requirements: wear a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.
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