Baker

Dunkin (Quality Brand Group)•Rowlett, TX

About The Position

Bakers/Crew Members are cross-trained in basic baking skills and general crew responsibilities to deliver exceptional guest experiences. They prepare products according to operational and quality standards and serve them in a clean, fast-paced environment. Working as part of a team, they help meet guests’ needs and encourage them to return. The role includes specialized training in restaurant baking functions, including preparing donuts and other bakery products. It may be part-time work or a development pathway toward restaurant management, depending on the individual’s goals and commitment.

Requirements

  • Basic computer skills; some training is conducted online.
  • Basic math skills, including counting money and making change.
  • Physical and mental capability to learn to operate standard restaurant equipment; minimum age requirements may apply.
  • Ability to lift 30 to 50 pounds.
  • Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.

Responsibilities

  • Arrive on time and ready to work at the start of scheduled shifts.
  • Treat team members and guests with respect and dignity, and follow the store’s communication guidelines.
  • Respond positively to coaching and feedback, remain eager to learn, and take accountability for assigned shift responsibilities.
  • Learn and carry out multiple tasks, including baking functions and preparing donuts and other bakery products.
  • Prioritize guest satisfaction, respond to guest needs, and resolve problems promptly.
  • Follow brand and company operating and quality standards to deliver food and beverages as trained.
  • Follow safety, food-safety, sanitation, and applicable legal requirements.
  • Maintain a clean and neat work environment, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
  • Follow uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.
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