Baker

Hy-Vee, Inc.•Madison, WI

About The Position

The Baker prepares and bakes bakery products for store cases and customer orders. The role includes proofing and frying products, retrieving products from freezers or coolers, and helping lead bakery clerks. Bakers contribute to product quality and freshness while providing helpful customer service in a fast-paced bakery environment.

Requirements

  • Commitment to Hy-Vee's mission and a genuine passion for providing an outstanding customer and team experience.
  • Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
  • Ability to apply math skills, including fractions, decimals, and percentages.
  • Ability to lead and guide bakery clerks, provide direction, and maintain department standards.
  • Clear communication with customers and co-workers and a positive contribution to the team.
  • Ability to handle confidential information, including sales, with discretion.
  • High school diploma or equivalent experience.
  • Ability to perform repetitive standing, walking, reaching, and bending; frequent standing and walking throughout a shift.
  • Where applicable, ability to safely use sharp knives and blades for food preparation.
  • Where applicable, ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
  • Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Nice To Haves

  • Department training is helpful.
  • Over six months up to one year of similar or related experience preferred.

Responsibilities

  • Greet customers and assist them with their needs throughout the store.
  • Review daily orders and create a production timeline and schedule, prioritizing special and future orders as needed.
  • Prepare, make up, bake, and fry department products; proof items as needed and retrieve products from the freezer or cooler.
  • Check products for freshness, remove items by stale date, and anticipate product needs for current and upcoming days.
  • Inspect incoming products for quality and quantity and identify mispicks.
  • Invoice and put away products as instructed by the Department Manager.
  • Check signage and labels on advertised items and review the department for potential safety issues.
  • Understand bakery equipment use and maintenance needs and follow up on potential equipment issues.
  • Guide bakery clerks and provide direction as a lead.
  • Review shelf products, re-merchandise as needed, and remove or recycle outdated products.
  • Order supplies and merchandise for the department as directed by the Bakery Manager.
  • Write the department schedule and ensure coverage in the Bakery Manager's absence.
  • Follow sanitation procedures and keep the work area clean, neat, and safe.
  • Answer customer calls promptly, provide helpful service, and take product orders.
  • Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks and special projects as needed.
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