Baker

Dunkin (Quality Brand Group)•Fort Worth, TX

About The Position

Bakers/Crew Members are cross-trained in basic baking skills and general crew responsibilities to deliver exceptional guest experiences. They prepare products according to operational and quality standards and serve them enthusiastically in a clean, fast-paced environment. Working as part of a team, they meet guests’ needs and encourage them to return. The role includes specialized training in baking and preparation of donuts and other bakery products, along with other restaurant crew duties. It may be part-time employment or a development pathway toward restaurant management, depending on the individual’s goals and commitment.

Requirements

  • Basic computer skills; some training is conducted online.
  • Basic math skills to count money and make change.
  • Physical and mental ability to learn to operate standard restaurant equipment.
  • Ability to lift 30 to 50 pounds.
  • Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.

Responsibilities

  • Arrive on time and be ready in position at the start of the scheduled shift.
  • Treat team members and guests with respect and dignity.
  • Follow the store’s communication guidelines.
  • Respond positively to coaching and feedback, and demonstrate a passion for learning.
  • Be accountable for designated responsibilities during the shift.
  • Learn and become capable of performing multiple tasks.
  • Complete specialized baking training and prepare donuts and other bakery products.
  • Prioritize guests and ensure they are highly satisfied with their experience.
  • Respond to guest needs and resolve problems promptly.
  • Follow Brand and Quality Brand Group standards and systems, and provide food and beverages that meet quality standards.
  • Follow safety, food safety, sanitation guidelines, and applicable laws.
  • Maintain a clean and neat work environment, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
  • Follow uniform standards.
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