Baker

Dunkin (Quality Brand Group)•Coppell, TX

About The Position

Bakers/Crew Members are cross-trained in basic baking skills and general crew responsibilities to deliver exceptional guest experiences. They prepare products according to operational and quality standards and serve them in a clean, fast-paced environment. Working as part of a team, they meet guests’ needs and help give them a reason to return. The role includes specialized training in baking functions and preparing donuts and other bakery products. Depending on the team member’s goals and commitment, the position may offer part-time work or a pathway toward restaurant management.

Requirements

  • Basic computer skills; some training is conducted online.
  • Basic math skills to count money and make change.
  • Physical and mental ability to learn to operate standard restaurant equipment; minimum age requirements may apply.
  • Ability to lift 30 to 50 pounds.
  • Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.

Responsibilities

  • Arrive on time and ready to work at the start of the scheduled shift.
  • Treat team members and guests with respect and dignity, and follow the store’s communication guidelines.
  • Respond positively to coaching and feedback, show a willingness to learn, and take accountability for assigned shift responsibilities.
  • Learn and perform multiple tasks, including baking functions and preparing donuts and other bakery products.
  • Prioritize guest satisfaction, respond to guest needs, and resolve problems with urgency.
  • Follow Brand and Quality Brand Group LLC standards and systems to provide quality food and beverages.
  • Follow safety, food safety, sanitation, and applicable legal requirements.
  • Maintain a clean and neat work environment, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
  • Comply with uniform standards, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.
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