Baker

Festival Foods•Neenah, WI
•Onsite

About The Position

Festival Foods is seeking a Baker to prepare bakery and pastry items and provide excellent service to guests. The role supports guests' special occasions and everyday needs while contributing to a collaborative bakery team and maintaining the department's quality standards. The Baker follows recipes and production lists, monitors product dates and freshness, handles outdated items appropriately, and reports shrinkage. The role maintains clean and organized preparation areas, coolers, freezers, and dry storage in accordance with Health Department guidelines and Festival sanitation practices. Bakers help guests find items, take special orders, address concerns, and answer phone calls professionally. The position monitors stock levels and service-floor needs, maintains food-safety logs, and meets daily quality and quantity expectations by 10 a.m. and 5 p.m. The schedule includes early mornings, afternoons, weekends, and holidays, with flexibility to work evenings or overnight shifts as needed. The role reports to the Bakery Department Manager.

Requirements

  • Ability to deal tactfully and effectively with guests and personnel.
  • Ability to assess and resolve issues quickly in a dynamic, stressful work environment while supporting team members.
  • Understanding of safety requirements and company safety policies, including proper training on ovens, lifting techniques, trash compactor, baler, mixers, slicing and packaging machinery, and other equipment.
  • Knowledge of the retail food business and perishable department operations, with the ability to make timely and effective decisions.
  • Ability to stand in one spot for long periods; bend, stoop, and kneel regularly; and perform a full range of upper-body motion.
  • Ability to lift up to 60 pounds frequently and perform frequent repetitive hand and wrist motions.
  • Regular, timely attendance in compliance with the work schedule.
  • Availability for a schedule that includes early mornings, afternoons, weekends, and holidays, and flexibility to work evening or overnight shifts as needed.

Responsibilities

  • Follow recipes and production lists to prepare bakery and pastry items to quality standards.
  • Monitor product dates and freshness, handle outdated items properly, and report shrinkage.
  • Follow Health Department guidelines and Festival sanitation practices; keep preparation areas, coolers, freezers, and dry storage clean and organized.
  • Assist guests in finding items, take special orders, address concerns, and answer phone calls with proper etiquette.
  • Monitor stock levels and service-floor needs, ensuring appropriate assortment and production levels, especially in the early morning and evening.
  • Maintain food-safety logs and meet quality and quantity expectations by 10 a.m. and 5 p.m. daily.
  • Collaborate with Bakery associates to meet department goals and support a positive team environment.
  • Attend work regularly and punctually according to the schedule, and provide adequate notice to find a replacement for occasional absences.
  • Perform other duties as assigned.

Benefits

  • 15% associate discount on grocery purchases for the associate and immediate household.
  • Weekly pay for hourly associates.
  • Premium pay for hourly store associates on Sundays and select holidays.
  • Schedules provided two weeks in advance.
  • Vision insurance and two dental coverage options for part-time and full-time associates.
  • Three weeks of paid parental leave.
  • Fitness reimbursement program.
  • Employee Assistance Program and LEAPCare Care Coaches for confidential support.
  • 401(k) plan with an annual discretionary company match.
  • Competitive compensation, career growth opportunities, and a supportive work environment.
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