Baker

Quality Brand Group•Dallas, TX

About The Position

The Baker/Crew Member is cross-trained in basic baking skills and general crew responsibilities to deliver exceptional guest experiences. The role prepares donuts and other bakery products according to operational and quality standards and serves them in a clean, fast-paced environment. Bakers work as part of a team to meet guests’ needs and encourage them to return. The position may suit someone seeking part-time work while attending school or pursuing another career, or may provide a development pathway toward restaurant management, depending on the individual’s commitment and goals. The role includes specialized training in restaurant baking functions. Team members are expected to maintain a positive, respectful workplace, learn and perform multiple tasks, follow brand and food-safety standards, and keep the work environment clean. Required uniform items include a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.

Requirements

  • Basic computer skills; some training is conducted online.
  • Basic math skills sufficient to count money and make change.
  • Ability to learn to operate standard restaurant equipment.
  • Ability to lift 30 to 50 pounds.
  • Ability to perform motions involving pushing, pulling, stretching, and continuous bilateral use of fingers and wrists.
  • Must meet any applicable minimum-age requirements.

Responsibilities

  • Arrive on time and ready to work at the start of the scheduled shift.
  • Treat team members and guests with respect and dignity, and follow the store’s communication guidelines.
  • Respond positively to coaching and feedback, show enthusiasm for learning, and take accountability for assigned shift responsibilities.
  • Learn and perform multiple tasks, including baking functions, and prepare donuts and other bakery products.
  • Prioritize guest satisfaction, respond to guest needs, and resolve problems with a sense of urgency.
  • Follow brand and company standards and systems to deliver quality food and beverages.
  • Follow safety, food-safety, sanitation, and applicable legal requirements.
  • Maintain a clean and neat work environment, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
  • Adhere to the required uniform standards.
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