Baker

Hy-Vee•Norfolk, NE

About The Position

The Baker prepares and bakes bakery products for department cases and customer orders. The role includes planning daily production, preparing, proofing, baking and frying products, checking freshness and incoming product quality, maintaining department displays and signage, and following sanitation and safety procedures. The Baker also provides customer service, answers calls and takes orders, helps guide bakery clerks, and supports scheduling and ordering duties as directed or when the Bakery Manager is absent. The position works in a fast-moving bakery environment with deadlines and exposure to flour, noise, temperature extremes, dampness, vibrations, equipment movement hazards, and occasional cleaning chemicals and solvents.

Requirements

High school diploma or equivalent experience.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Ability to apply math skills, including fractions, decimals, and percentages.
Ability to lead and guide bakery clerks and maintain department standards.
Clear communication with customers and co-workers and a positive contribution to the team.
Ability to handle confidential information, including sales, with discretion.
Ability to frequently stand and walk throughout a shift.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation.

Nice To Haves

Department training is helpful.
Over six months up to one year of similar or related experience is preferred.

Responsibilities

Greet customers, assist them with their needs, and provide friendly service in the store and by phone.
Review daily orders, create a production timeline and schedule, and prioritize special and future orders.
Prepare, proof, bake, and fry department products, including pulling products from the freezer or cooler.
Check product freshness, remove products by stale date, and anticipate product needs for upcoming days.
Inspect incoming products for quality and quantity and identify mispicks.
Invoice and put away products as instructed by the Department Manager.
Check signage and labels for ad items and review the department for safety issues.
Understand bakery equipment use and maintenance needs and follow up on potential equipment issues.
Lead bakery clerks by providing guidance and direction.
Review and re-merchandise shelf products and remove or recycle outdated products.
Order supplies and merchandise for the department as directed by the Bakery Manager.
Write the department schedule and ensure coverage in the Bakery Manager's absence.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Follow dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.