Baker

Quality Brand Group • Plano, TX

11d

About The Position

The Baker/Crew Member is cross-trained in basic baking skills and general crew responsibilities to deliver exceptional guest experiences. The role prepares donuts and other bakery products according to operational and quality standards and serves them in a clean, fast-paced environment. Bakers work as part of a team to meet guests’ needs and encourage them to return. The position may be part-time while pursuing school or another career, or may provide a pathway toward restaurant management, depending on the individual’s goals and commitment.

Team members are expected to arrive on time and ready for their shift, treat guests and colleagues respectfully, follow store communication guidelines, respond positively to coaching, take accountability for assigned duties, and learn to perform multiple tasks. They receive specialized training in restaurant baking functions.

The role prioritizes guest satisfaction, responding promptly to guest needs, following brand and company operating and quality standards, and complying with safety, food safety, sanitation, and applicable legal requirements. Bakers maintain a clean and orderly work environment, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed. Required uniform items include a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.

Requirements

• Basic computer skills; some training is conducted online.
• Basic math skills sufficient to count money and make change.
• Physical and mental capability to learn to operate standard restaurant equipment; minimum age requirements may apply.
• Ability to lift 30 to 50 pounds.
• Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.

Responsibilities

• Arrive on time and ready in position at the start of scheduled shifts.
• Treat team members and guests with respect and dignity, and follow the store’s communication guidelines.
• Respond positively to coaching and feedback, learn multiple tasks, and remain accountable for assigned shift responsibilities.
• Receive specialized training and prepare donuts and other bakery products.
• Prioritize guest satisfaction, respond to guest needs, and resolve problems with urgency.
• Follow brand and company standards and systems to prepare and serve quality food and beverages.
• Follow safety, food safety, and sanitation guidelines, including applicable laws.
• Maintain a clean and neat work environment by stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
• Adhere to the required uniform standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed