Baker

Hy-Vee, Inc.•Madison, WI

15d•Onsite

About The Position

The Baker prepares and bakes bakery products for store cases and customer orders. The role includes planning production, preparing, proofing, baking and frying products, monitoring freshness and inventory, and providing guidance to bakery clerks. The Baker also supports customer service, department operations, merchandising, scheduling, sanitation, and workplace safety. This is a fast-moving role with deadlines and work in the bakery department.

Requirements

High school diploma or equivalent experience.
Commitment to Hy-Vee's mission and passion for delivering a strong customer and team experience.
Ability to solve practical problems and make sound decisions with varied conditions and limited standardization.
Ability to apply math skills, including fractions, decimals, and percentages.
Ability to lead and guide bakery clerks and maintain department standards.
Clear communication with customers and co-workers and a positive contribution to the team.
Ability to handle confidential information, including sales, with discretion.
Must be at least 18 years old.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.

Nice To Haves

Department training is helpful.
Over six months up to one year of similar or related experience is preferred.

Responsibilities

Greet customers and assist them with their needs throughout the store.
Review daily orders and create a production timeline, prioritizing special and future orders.
Prepare, make up, bake, and fry department products; proof items as needed and pull products from the freezer or cooler.
Check product freshness and stale dates, and anticipate needs for the current and subsequent days.
Inspect incoming products for quality and quantity, including identifying mispicks.
Invoice and put away products as instructed by the Department Manager.
Check signage and labels on advertised items and review the department for safety issues.
Understand bakery equipment use and maintenance needs and follow up on potential issues.
Lead bakery clerks by providing guidance and direction.
Review and re-merchandise shelf products and remove or recycle outdated items.
Order department supplies and merchandise as directed by the Bakery Manager.
Write the department schedule and ensure coverage when the Bakery Manager is absent.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer calls promptly and provide helpful customer service, including taking product orders.
Follow the dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.