Baker

Roche Bros•Watertown, MA

2d•Onsite

About The Position

The Baker prepares, bakes, and displays products carefully, cleanly, neatly, and efficiently. The role ensures products are fresh, rotated, and well-stocked while providing excellent customer service. The Baker works as part of the bakery team, follows established recipes and procedures, and maintains cleanliness, sanitation, safety, and regulatory compliance. The position involves working indoors in hot and cold temperatures and using bakery, handling, and cleaning equipment.

Requirements

Must be at least 18 years of age.
Knowledge of baking techniques.
Ability to work as a team member and interact positively with customers.
Ability to read, write, speak, and understand English and follow instructions.
Ability to work a schedule based on the business needs of the store location.
Authorized to work in the United States.

Responsibilities

Greet customers and provide prompt, courteous service and assistance.
Work with associates to build a strong bakery team and uphold the company’s Golden Rule and RSTO approach.
Assist with receiving and unloading merchandise; verify deliveries against vendor invoices and check product quality, count, and condition.
Rotate ingredients and merchandise according to company policy and product dates, using the oldest products first.
Assist with ordering and inventory control; handle damaged and spoiled products according to company policy and help control damaged goods.
Move stock to storage or shelf areas.
Prepare baking mixtures according to established procedures and recipes; pan frozen products and pan and roll bread.
Load and unload ovens and follow the proper baking temperatures and durations for product varieties.
Operate mixers, write on cakes, and prepare products to customer specifications.
Comply with applicable health, safety, packaging, and other local, state, and federal regulations.
Follow sanitation procedures and maintain a neat personal appearance and company dress code, including wearing an approved hat or hair net.
Keep display cases, coolers, and freezers organized and clean; clean walls, fans, drains, equipment, utensils, work tables, countertops, and display cases.
Use proper safety practices when lifting or moving products or operating equipment.
Restock and use supplies efficiently to reduce waste and supply costs.
Promote items over the public address system.
Notify management of associate theft, customer shoplifting, unauthorized markdowns, or property defacement.
Perform other duties assigned by management.