Baker

Hy-Vee•Maple Grove, MN

About The Position

The Baker prepares and bakes bakery products for store displays and customer orders. The role includes planning daily production, preparing, proofing, baking, and frying products, and ensuring products are fresh and meet quality standards. The Baker also helps lead bakery clerks, maintain department operations, and provide friendly customer service in a fast-paced bakery environment.

Requirements

  • High school diploma or equivalent experience.
  • Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
  • Ability to use fractions, decimals, and percentages in day-to-day tasks.
  • Ability to lead and guide bakery clerks and maintain department standards.
  • Clear communication with customers and co-workers and a positive contribution to the team.
  • Ability to handle confidential information, including sales, with discretion.
  • Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
  • Successful completion of a pre-employment drug screen.

Nice To Haves

  • Department training.
  • Over six months up to one year of similar or related experience.

Responsibilities

  • Greet customers and assist them with their needs throughout the store.
  • Review daily orders and establish a production timeline, prioritizing special and future orders.
  • Prepare, bake, and fry department products; proof items as needed and pull products from the freezer or cooler.
  • Check freshness and remove products by their stale dates; anticipate product needs for current and upcoming days.
  • Inspect incoming products for quality and quantity, identify mispicks, invoice products, and put them away as instructed.
  • Check signage and labels for ad items and review the department for potential safety issues.
  • Understand bakery equipment use and maintenance needs and follow up on potential issues.
  • Lead bakery clerks by providing guidance and direction.
  • Review shelf products, re-merchandise as needed, and remove or recycle outdated products.
  • Order department supplies and merchandise as directed by the Bakery Manager.
  • Write the department schedule and ensure coverage when the Bakery Manager is absent.
  • Follow proper sanitation procedures and keep the work area clean, neat, and safe.
  • Answer customer calls promptly and helpfully, including taking product orders.
  • Follow dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks and special projects as needed.
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