Baker

Hy-Vee, Inc.•Maple Grove, MN
•$17 - $21•Onsite

About The Position

The Baker is responsible for preparing and baking bakery products for store displays and customer orders. The role includes proofing and frying products, retrieving items from the freezer or cooler, checking product quality and freshness, coordinating production, and helping lead bakery clerks. The Baker works in a fast-moving bakery environment and contributes to customer service, department standards, sanitation, and safe operations. The position reports to the Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home, and the Bakery Department Manager. Direct reports include the Apprentice Baker, Bakery Designer, Wrapper, and Fryer. A high school diploma or equivalent experience is required; department training is helpful. More than six months and up to one year of similar or related experience is preferred. The anticipated hourly starting wage is $17.00 to $21.25, depending on experience. Employment is contingent on successfully completing a pre-employment drug screen.

Requirements

  • High school diploma or equivalent experience.
  • Commitment to Hy-Vee's mission and passion for delivering a strong customer and team experience.
  • Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
  • Ability to apply math skills, including fractions, decimals, and percentages.
  • Ability to lead and guide bakery clerks and maintain department standards.
  • Clear communication with customers and co-workers and a positive contribution to the team.
  • Ability to handle confidential information, including sales, with discretion.
  • Ability to frequently stand and walk throughout a shift.
  • Ability, where applicable, to safely use sharp knives and blades for food preparation.
  • Ability, where applicable, to work around heat- and burn-related hazards from cooking, baking, or grilling equipment.
  • Ability, where applicable, to operate a delivery vehicle in accordance with applicable DOT standards.
  • Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.

Nice To Haves

  • Department training is helpful.
  • More than six months and up to one year of similar or related experience is preferred.

Responsibilities

  • Deliver outstanding customer service by greeting and assisting customers throughout the store.
  • Review daily orders and create a production timeline and schedule, prioritizing special and future orders as needed.
  • Prepare, make up, bake, and fry department products; proof items as necessary and retrieve products from the freezer or cooler.
  • Review products for freshness, remove items by stale date, and anticipate product needs for current and subsequent days.
  • Inspect incoming products for quality and quantity, including identifying mispicks.
  • Invoice and put away products as instructed by the Department Manager.
  • Check signage and labels for ad items and review the department for potential safety issues.
  • Understand bakery equipment use and maintenance needs and follow up on potential issues.
  • Lead bakery clerks by providing guidance and direction.
  • Review and re-merchandise shelf products as needed, and remove or recycle outdated products.
  • Order department supplies and merchandise as directed by the Bakery Manager.
  • Write the department schedule and ensure coverage in the Bakery Manager's absence.
  • Follow sanitation procedures and keep the work area clean, neat, and safe.
  • Answer the phone promptly, provide helpful service to callers, and take product orders.
  • Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
  • Assist with other tasks and special projects as they arise.
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