Baker

Hy-Vee, Inc.•Fitchburg, WI

About The Position

The Baker prepares and bakes bakery products for display and customer orders, helping ensure freshness, quality, and a homemade feel. The role includes proofing, frying, and retrieving products from freezers or coolers, while coordinating daily production and supporting bakery clerks. Bakers also provide customer service, maintain product quality and department standards, and help keep the work area clean and safe.

Requirements

High school diploma or equivalent experience.
Ability to solve practical problems and make sound decisions with a variety of variables and limited standardization.
Ability to apply math skills, including fractions, decimals, and percentages, in daily tasks.
Ability to lead and guide bakery clerks, provide direction, and maintain department standards.
Clear communication with customers and co-workers and a positive contribution to the team.
Ability to handle confidential information, including sales, with discretion.
Ability to safely use sharp knives and blades for food preparation where applicable to the role.
Ability to meet the physical demands of frequent standing and walking, as well as repetitive reaching and bending.

Nice To Haves

Department training is helpful.
Over six months up to one year of similar or related experience preferred.

Responsibilities

Deliver customer service by greeting customers and assisting them throughout the store.
Review daily orders and establish a production timeline, prioritizing special and future orders as needed.
Prepare, make up, bake, and fry department products; proof items and retrieve product from the freezer or cooler as needed.
Review products for freshness and pull items by stale date; anticipate product needs for current and subsequent days.
Inspect incoming products for quality and quantity, including identifying mispicks.
Invoice and put away products as instructed by the Department Manager.
Check signage and labels for ad items and review the department for potential safety issues.
Understand bakery equipment use and maintenance needs and follow up on potential issues.
Lead bakery clerks by providing guidance and direction.
Review shelf products, re-merchandise as needed, and remove or recycle outdated products.
Order department supplies and merchandise as directed by the Bakery Manager.
Write the department schedule and ensure coverage in the Bakery Manager's absence.
Follow proper sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly, provide helpful service, and take product orders.
Follow Hy-Vee's dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.