Baker

Dunkin (Quality Brand Group)•North Richland Hills, TX

12d

About The Position

Bakers/Crew Members are cross-trained in basic baking skills and general crew responsibilities to deliver exceptional guest experiences. They prepare products according to operational and quality standards and serve them enthusiastically in a clean, fast-paced environment. Working as part of a team, they meet guests’ needs and encourage them to return. The position includes specialized training in baking and preparation of donuts and other bakery products. It may be part-time work while pursuing school or another career, or a development pathway toward restaurant management, depending on the individual’s goals and commitment.

Requirements

Basic computer skills; some training is conducted online.
Basic math skills sufficient to count money and make change.
Physical and mental ability to learn to operate standard restaurant equipment; minimum age requirements may apply.
Ability to lift 30 to 50 pounds.
Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.

Responsibilities

Arrive on time and ready to work at the start of scheduled shifts.
Treat team members and guests with respect and dignity.
Follow the store’s communication guidelines.
Respond positively to coaching and feedback and show a willingness to learn.
Take accountability for assigned shift responsibilities.
Learn and perform multiple tasks.
Complete specialized baking training and prepare donuts and other bakery products.
Prioritize guest satisfaction and ensure guests have a positive experience.
Respond to guest needs and resolve problems promptly.
Follow brand and company standards and systems to provide quality food and beverages.
Follow safety, food safety, sanitation guidelines, and applicable laws.
Maintain a clean and neat work environment, including stocking, removing trash and cardboard, and cleaning guest areas and restrooms as directed.
Follow uniform requirements, including wearing a hat, name tag, clean pressed apron, white collared shirt, dark blue jeans without rips or holes, and nonslip shoes.