Baker

Hy-Vee, Inc.•Norfolk, NE

10d

About The Position

The Baker prepares and bakes bakery products for store displays and customer orders. The role includes planning daily production, preparing, proofing, baking and frying products, monitoring product freshness and inventory, inspecting and storing incoming products, maintaining the department, and providing customer service. The Baker also leads bakery clerks, orders supplies as directed, and writes the department schedule when the Bakery Manager is absent. The position works in a fast-moving bakery environment with significant pressure to meet deadlines and requires following sanitation, safety, dress code, hygiene, and company guidelines.

Requirements

High school diploma or equivalent experience.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Ability to apply math skills, including fractions, decimals, and percentages.
Ability to lead and guide bakery clerks and maintain department standards.
Clear communication with customers and co-workers and a positive contribution to the team.
Ability to handle confidential information, including sales, with discretion.
Frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat- and burn-related hazards associated with cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Nice To Haves

Department training is helpful.
Over six months up to one year of similar or related experience is preferred.

Responsibilities

Greet customers with a smile and assist them with their needs throughout the store.
Review daily orders and set production timelines and schedules, prioritizing special and future orders as needed.
Prepare, make up, bake, and fry department products; proof items as needed and pull products from the freezer or cooler.
Review products for freshness, remove products by stale date, and anticipate product needs for current and subsequent days.
Inspect incoming products for quality and quantity, including identifying mispicks.
Invoice and put away products as instructed by the Department Manager.
Check signage and labels on advertised items and review the department for potential safety issues.
Understand bakery equipment use and maintenance needs and follow up on potential issues.
Lead bakery clerks by providing guidance and direction.
Review shelf products, re-merchandise as needed, and remove or recycle outdated products.
Order supplies and merchandise for the department as directed by the Bakery Manager.
Write the department schedule and ensure coverage in the Bakery Manager's absence.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly, provide helpful service, and take product orders.
Follow Hy-Vee dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.