Baker

Hy-Vee, Inc.•Peoria, IL
•$16 - $20

About The Position

The Baker is responsible for preparing products for orders and replenishing bakery displays while maintaining a positive company image through courteous, friendly, and efficient customer service to customers and team members. The role includes planning production, preparing and baking or frying products, monitoring freshness and product quality, maintaining sanitation and safety, and operating as a lead with bakery clerks. The Baker may also order department supplies, support scheduling in the bakery manager’s absence, and assist in other store areas as needed. Applicants must be at least 18 years old. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • Must be at least 18 years old.
  • High school education or equivalent experience.
  • Over six months up to one year of similar or related experience.
  • Ability to solve practical problems involving a variety of variables with limited standardization and to interpret instructions.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Ability to copy data between records, interview people to obtain basic information, guide people, and provide basic direction.
  • Ability to exert up to 50 pounds of force occasionally and up to 20 pounds frequently to move objects.
  • Visual ability including near and far vision, color vision, depth perception, and field of vision, with or without correction.
  • Ability to stoop, crouch, reach, stand, walk, push, pull, lift, finger, grasp, feel, talk, hear, and perform repetitive motions.
  • Successful completion of a pre-employment drug screen is required for employment.

Nice To Haves

  • Department training is helpful.

Responsibilities

  • Provide prompt, efficient, friendly, and helpful customer service to customers and team members.
  • Greet customers, learn and use their names when possible, help them locate or reach products, assist with heavy items, and pass along customer suggestions or requests.
  • Answer telephone calls promptly and assist customers, including taking product orders.
  • Review the day’s orders and establish a production timeline and schedule.
  • Prepare, bake, and fry department products as needed, and proof necessary items.
  • Check product freshness and appearance, remove stale products, and anticipate product needs for current and upcoming days.
  • Invoice and put away products as instructed by the department manager.
  • Inspect incoming products for quality and quantity, including checking for mispicks.
  • Understand bakery equipment use and issues, and follow up on potential maintenance needs.
  • Check signage and labels for advertised items.
  • Review the department for potential safety hazards.
  • Prioritize and check customer and department orders, including future orders.
  • Pull products from the freezer or cooler.
  • Maintain a clean and neat work area, follow sanitation procedures, and adhere to personal hygiene, dress, company, and store guidelines.
  • Operate as a lead with bakery clerks.
  • Report to work as scheduled and on time.
  • Order department supplies and merchandise, except cake decorating items, as directed by the bakery manager.
  • Review and re-merchandise shelf products, and discard or recycle outdated products.
  • Write the department schedule and ensure employees are present and on time, finding replacements when necessary during the bakery manager’s absence.
  • Assist in other store areas and perform other job-related duties and special projects as required.
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