Baker

Hy-Vee•Ashwaubenon, WI

13d•Onsite

About The Position

The Baker prepares and bakes bakery products for store displays and customer orders, including proofing, frying, and retrieving products from the freezer or cooler. The role helps plan daily production, maintain product freshness and quality, and support bakery clerks with guidance and direction. The Baker also assists with customer service, inventory and merchandise tasks, department scheduling in the Bakery Manager’s absence, equipment care, sanitation, and workplace safety. This is a fast-moving role with significant pressure to meet deadlines throughout the shift. Work takes place in the bakery department, with exposure to flour, noise, temperature extremes, dampness, vibrations, equipment movement hazards, and occasional cleaning chemicals and solvents. Safety training is provided. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

High school diploma or equivalent experience.
Commitment to Hy-Vee’s mission and a genuine passion for customer and team experience.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Ability to apply math skills, including fractions, decimals, and percentages.
Ability to lead and guide bakery clerks and maintain department standards.
Clear communication with customers and coworkers and positive teamwork.
Ability to handle confidential information, including sales, with discretion.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to work around heat and burn hazards associated with cooking, baking, or grilling equipment.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Nice To Haves

Department training is helpful.
Over six months up to one year of similar or related experience is preferred.

Responsibilities

Provide friendly customer service throughout the store and respond to customer calls, including taking product orders.
Review daily orders and establish a production timeline, prioritizing special and future orders as needed.
Prepare, make, bake, and fry department products; proof items and retrieve products from the freezer or cooler as needed.
Check products for freshness, remove items by stale date, and anticipate product needs for current and upcoming days.
Inspect incoming products for quality and quantity, including identifying mispicks; invoice and put away products as instructed.
Verify signage and labels on advertised items and review the department for potential safety issues.
Understand bakery equipment use and maintenance needs and follow up on potential equipment issues.
Guide bakery clerks and maintain department standards.
Review and re-merchandise shelf products as needed; remove or recycle outdated products.
Order supplies and merchandise items as directed by the Bakery Manager.
Write the department schedule and ensure coverage in the Bakery Manager’s absence.
Maintain proper sanitation and keep the work area clean, neat, and safe.
Follow dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.