Baker

Kroger•Franklin, WI

About The Position

The Baker prepares bakery and deli items to customer specifications while providing exceptional service and maintaining a safe, clean environment. The role supports department sales and profit goals, follows quality assurance and food safety standards, and helps customers find products and learn about specials. The position also involves preparing, packaging, labeling, stocking, and tracking merchandise; maintaining product freshness and proper temperatures; and using bakery and kitchen equipment according to company guidelines. The Baker is expected to uphold the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Customer service skills.
Effective communication skills.
Knowledge of basic math.
Ability to obtain a current food handlers permit once employed.

Nice To Haves

Bakery or deli experience.
Retail experience.
Customer service skills.

Responsibilities

Prepare bakery and deli items according to customer requests using appropriate equipment.
Offer product samples and inform customers about bakery or deli specials.
Provide fresh products in the correct portion sizes and recommend items to customers.
Use bakery and kitchen equipment according to company guidelines.
Prepare foods according to temperature logs and cooking instructions.
Measure, prepare, and mix ingredients according to recipes.
Prepare, package, label, stock, and inventory ingredients and merchandise.
Check product freshness and sell-by dates and take appropriate action.
Report product ordering or shipping discrepancies to the department manager.
Understand the store layout and help customers locate products.
Stay current on current, future, seasonal, and special advertisements and maintain product knowledge.
Monitor inventory and stocking conditions and note discrepancies.
Maintain proper temperatures in cases and coolers and maintain temperature logs.
Promote trust and respect among associates and help customers feel welcome and appreciated.
Follow food safety regulations and guidelines.
Comply with safety procedures, identify unsafe conditions, and notify store management.
Inspect equipment for preventive maintenance needs and report items requiring repair.
Notify management of customer or employee accidents.
Work cooperatively in a fast-paced, sometimes stressful environment and manage conflict constructively.
Handle customer and business information honestly and with integrity; follow directions and seek assistance when needed.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential functions of the position with or without reasonable accommodation.