Baggage Storage Associate - HNL Honolulu Airport - Part-Time
About The Position
The Baggage Storage Associate is expected to provide superior customer service, while promoting Smarte Carte Baggage Storage and Services to travelers. Smarte Carte is a global provider of travel and leisure infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers across North America, Europe, the Middle East, and Asia-Pacific. For more than 50 years, we have partnered with over 3,500 world-class venues to deliver convenient, reliable services used by millions of people each year. Our portfolio includes luggage carts, smart locker systems, mobility rentals (ECVs, wheelchairs, and strollers), massage chairs, medallion collectibles, and a variety of guest and passenger services designed to enhance the visitor experience. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.
Requirements
- Passionate approach to customer, able to handle client needs and concerns
- Proactive approach in applying sales practices
- Positive attitude, strong work ethic
- Cultural awareness
- Ability to work in a hectic, fast paced environment while maintaining a calm, positive, efficient, and comforting disposition
- Ability to work independently
- Ability to learn new applications as needed
- Ability to get airport badge is required
- Must be able to push/pull and lift 40 lbs
- Must be able to stand/walk for long periods of time
Nice To Haves
- Airport and/or airline hospitality service experience a plus
- Excellent verbal and communication skills
Responsibilities
- Deliver premier customer service
- Greet and assist inbound travelers and encourage the use of our services to maximize their travel experience
- Follow established process for tagging and tracking customer property; Baggage Storage Standard Operations Procedure.
- Communicate Baggage Storage requirements to customers
- Process cash and credit card payments using POS register
- Provide information & respond to inquiries about airport facilities, including but not limited to, baggage carousel information
- Maintain a clean and organized work area
- Wear company prescribed uniform, maintain a neat and well-groomed appearance
- Other duties as assigned
Benefits
- $5 a month paid for monthly cellular phone allowance
- FREE Parking!
- Medical Benefits eligible!
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
