Backup Administrator

ITSS•Goldsboro, NC
•$36,000 - $48,000

About The Position

The Backup Administrator performs basic system, performance, and network administration; responds to alerts and takes corrective action; and identifies and resolves problems using appropriate tools and techniques. The role follows established standards and procedures, documents work thoroughly, communicates effectively with a small team, and maintains timely responses and an accurate work calendar. The position designs and develops basic integrated solutions for client network requirements and performance, conducts cost analyses and vendor comparisons, evaluates feasibility, and makes recommendations. It develops technical expertise in storage technologies, including CIFS, NFS, SSD storage, snapshots, site replication, and data mirroring. The administrator plans for storage capacity, redundancy, and health; uses basic scripting and coding to automate technical tasks; and analyzes existing systems for improvements. The role supports patching, backup and recovery, system security, access control, change management, internal audits, and regulatory compliance, including HIPAA and PCI requirements. It also creates work instructions and knowledge articles and assists users with configuring security and access levels.

Requirements

  • Experience in IT, particularly with networks.
  • Experience maintaining network security, completing backup applications, and responding to alerts with appropriate corrective action.

Nice To Haves

  • Formal training at the associate degree level or industry certifications.

Responsibilities

  • Perform basic system administration and system performance management.
  • Perform network administration duties as needed.
  • Respond to alerts and take appropriate corrective actions.
  • Identify and resolve problems of basic scope using appropriate tools and techniques.
  • Apply established standards and procedures and learn to use applicable technologies.
  • Document work thoroughly and in an organized manner.
  • Communicate effectively in writing and verbally in a small-team setting; respond promptly to emails and phone calls and maintain an accurate work calendar.
  • Design and develop basic integrated solutions to meet business requirements or enhance client network performance.
  • Conduct cost analyses and vendor comparisons for projects of varying scale, assess feasibility, and make recommendations.
  • Develop technical expertise in storage technologies, including CIFS, NFS, SSD storage, storage snapshots, site replication, and data mirroring.
  • Communicate effectively about system operations and environmental changes.
  • Plan for storage capacity, redundancy, and health constraints.
  • Author and implement basic scripts and code to automate technical tasks such as moving files, performing backups, and creating configurations.
  • Ensure security requirements are met or exceeded.
  • Manage changes using documented change procedures.
  • Analyze existing systems for improvements.
  • Perform basic patching.
  • Ensure that system or application backup and recovery capabilities exist.
  • Ensure basic IT security measures are met and enforce basic system controls.
  • Create work instructions and knowledge articles.
  • Ensure security access is appropriate and required approvals have been obtained.
  • Assist with internal audits and maintain regulatory compliance.
  • Assist users in analyzing, configuring, and tailoring security and access levels to fit their needs.
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