Backroom/Overnight

TJX•Spartanburg, SC
•Onsite

About The Position

At Marshalls, the Backroom/Overnight associate helps deliver a highly satisfied customer experience by engaging with customers, following customer experience principles, and maintaining a clean and organized store. The role adheres to operational, merchandise, loss prevention, safety, and labor standards, and may involve cross-training in multiple store areas to support business needs. The associate supports a positive store culture through honesty, integrity, and respect; processes customer transactions and merchandise according to established procedures; and participates in merchandising, store recovery, cleanliness, and shrink-reduction activities. The role also includes providing and accepting feedback, maintaining a safe environment, and performing other duties as assigned. The position is at Marshalls Store 0763, 1989 E Main St, Hillcrest Location, Spartanburg, South Carolina. Starting pay is USD $12.75 to $13.25 per hour, with actual starting pay based on relevant skills, qualifications, and experience.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills, with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Deliver a highly satisfied customer experience by engaging and interacting with customers and following customer experience principles.
  • Support a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases and returns and count change according to established procedures.
  • Promote credit and loyalty programs.
  • Maintain the merchandising philosophy and follow established merchandising procedures and standards.
  • Process and prepare merchandise for the sales floor according to company procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain the cleanliness of the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.
  • Work in multiple areas of the store when cross-trained to support business needs.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care discounts
  • Cell phone discounts
  • Pet insurance
  • Legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates meeting service or hours requirements
  • Medical insurance for associates meeting service or hours requirements
  • Dental insurance for associates meeting service or hours requirements
  • Vision insurance for associates meeting service or hours requirements
  • Health savings account (HSA) for associates meeting service or hours requirements
  • Health care flexible spending account (FSA) for associates meeting service or hours requirements
  • Life insurance for associates meeting service or hours requirements
  • Short- and long-term disability for associates meeting service or hours requirements
  • Paid parental leave for associates meeting service or hours requirements
  • Paid holidays, vacation, and sick time for associates meeting service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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