Backroom Manager

Hy-Vee•Sioux Falls, SD

About The Position

The Backroom Manager keeps the store’s behind-the-scenes operation running safely and efficiently by ensuring products are received, verified, and delivered to the appropriate locations. The role leads the backroom team, manages schedules, oversees inventory receiving, and maintains an organized operation from the dock to the sales floor. The position also provides customer service and supports other store areas and projects as needed.

Requirements

  • High school diploma or equivalent experience.
  • Six months to one year of similar or related experience.
  • Ability to lead and manage backroom employees while maintaining high standards and a productive work environment.
  • Ability to follow detailed written or verbal instructions and complete tasks involving a few concrete variables.
  • Ability to perform simple addition and subtraction, copy figures, and count and record accurately.
  • Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Ability to work effectively as part of a team.
  • Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
  • Ability to stand and walk continuously on hard surfaces for extended periods.
  • Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
  • Ability to work in cooler or freezer environments for extended periods.
  • Where applicable, ability to operate pallet jacks, forklifts, or similar material-handling equipment; required operator certification must be completed before independent use.
  • Successful completion of a pre-employment drug screen is a condition of employment.

Nice To Haves

  • Supervisory experience preferred.

Responsibilities

  • Provide prompt, friendly customer service and make customer interactions positive.
  • Plan, prepare, and adjust work schedules; assign employees duties and ensure tasks are completed properly and on time.
  • Receive products from trucks, verify invoices, sign vendor paperwork, and receive vendor orders.
  • Unload trucks using forklifts, place products in a suitable area, and deliver them to the appropriate department.
  • Protect the cold food chain and maintain product integrity throughout receiving.
  • Coordinate the receipt and secure storage of controlled items, including liquor, cigarettes, and pharmacy inventory.
  • Process returned items with drivers and ensure signed receipts are returned promptly to accounting.
  • Take receipts to accounting promptly and coordinate product receipt with company subsidiaries.
  • Maintain a clean, organized backroom, including daily cleanup of cardboard and trash areas.
  • Maintain cleanliness of the dock and the area behind the store.
  • Maintain the sale-items area for the management team’s convenience.
  • Monitor store needs, particularly in the grocery department, and support internal customers in a timely and efficient manner.
  • Keep training certifications current, including forklift certification.
  • Perform small equipment repairs for store departments as needed.
  • Work safely and efficiently to reduce product damage and spoilage.
  • Assist in other store areas and complete special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
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