Backroom Manager

Hy-Vee•Rochester, MN

About The Position

The Backroom Manager keeps the store’s backroom operation safe and efficient, ensuring products are received, verified, stored, and delivered to the appropriate departments. The role leads the backroom team, manages schedules, oversees inventory receiving, and maintains a clean and organized operation from the dock to the sales floor. The manager also provides friendly customer service and supports store operations as needed.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience required.
Six months to one year of similar or related experience required.
Ability to follow detailed written or verbal instructions and complete tasks with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, and count and record accurately.
Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
Ability to work effectively as part of a team.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to continuously stand and walk on hard surfaces for extended periods.
Where applicable, ability to operate pallet jacks, forklifts, or similar material-handling equipment; required operator certification must be completed before independent use.
Ability to work in cooler or freezer environments for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Employment is contingent upon successful completion of a pre-employment drug screen.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Plan, prepare, and adjust work schedules; assign duties; and follow up to ensure tasks are completed properly and on time.
Receive truck deliveries, verify invoices, sign vendor paperwork, and receive vendor orders.
Unload trucks using forklifts, place products in a non-intrusive area, and deliver them to the appropriate department.
Protect the cold food chain and maintain product integrity during receiving.
Coordinate receipt and secure storage of controlled items, including liquor, cigarettes, and pharmacy inventory.
Process returned items with drivers and ensure signed receipts are returned to the accounting office promptly.
Deliver receipts to accounting and work with company subsidiaries to receive product.
Maintain a clean and organized backroom, dock, area behind the store, and cardboard and trash areas.
Maintain the area for sale items for the management team’s convenience.
Monitor store needs, particularly in the grocery department, and respond to internal customers efficiently.
Keep training certifications current, including forklift certification.
Perform small equipment repairs for store departments as needed.
Work safely and efficiently to reduce product damage and spoilage.
Assist in other store areas and take on special projects as assigned.
Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
Report to work as scheduled and on time.
Lead and manage backroom employees and maintain a productive work environment.