Backroom Manager

Hy-Vee, Inc.•Sioux Falls, SD

About The Position

The Backroom Manager keeps the store’s behind-the-scenes operation running safely and efficiently. The role leads the backroom team, manages schedules, oversees product receiving and inventory handling, and maintains a clean, organized operation from the dock to the sales floor. It also provides customer service and supports other store areas and projects as needed. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

  • High school diploma or equivalent experience.
  • 6 months to 1 year of similar or related experience.
  • Ability to lead and manage backroom employees.
  • Ability to follow detailed written or verbal instructions and work through tasks with a few concrete variables.
  • Ability to perform simple addition and subtraction, copy figures, and count and record accurately.
  • Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
  • Ability to work effectively as part of a team.
  • Forklift certification must be completed before independent operation where applicable.
  • Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
  • Ability to continuously stand and walk on hard surfaces for extended periods.
  • Ability to work in cooler or freezer environments for extended periods.
  • Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.

Nice To Haves

  • Supervisory experience.

Responsibilities

  • Provide prompt, friendly customer service and make customer interactions positive.
  • Plan and adjust work schedules, assign duties, and follow up to ensure tasks are completed correctly and on time.
  • Receive products from trucks, verify invoices, sign vendor paperwork, and receive vendor orders.
  • Unload trucks using forklifts, place products in a non-intrusive area, and deliver items to the appropriate department.
  • Protect the cold food chain and maintain product integrity during receiving.
  • Coordinate receipt and secure storage of controlled items, including liquor, cigarettes, and pharmacy inventory.
  • Process returned items with drivers and ensure signed receipts are returned to the accounting office promptly.
  • Deliver receipts to accounting promptly and work with company subsidiaries to receive product.
  • Keep the backroom, cardboard and trash areas, dock, and area behind the store clean and organized.
  • Maintain the sale-items area for the management team’s convenience.
  • Stay aware of store needs, particularly in the grocery department, and work with internal customers efficiently and promptly.
  • Keep training certifications current, including forklift certification.
  • Perform small equipment repairs for store departments as needed.
  • Work safely and efficiently to reduce product damage and spoilage.
  • Assist in other store areas and take on special projects as assigned.
  • Follow personal hygiene and dress standards, Hy-Vee policies, and store guidelines.
  • Report to work as scheduled and on time.
  • Lead and manage backroom employees while maintaining high standards and a productive work environment.
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