Backroom Manager

Hy-Vee•Maple Grove, MN

1d•Onsite

About The Position

The Backroom Manager keeps the store’s behind-the-scenes operation running safely and efficiently. The role leads the backroom team, manages schedules, oversees inventory receiving, and maintains a clean, organized operation from the dock to the sales floor. It also provides customer service, supports store departments, and helps ensure product is handled accurately and safely.

Requirements

High school diploma or equivalent experience required.
Six months to one year of similar or related experience required.
Ability to lead and manage backroom employees while maintaining high standards and a productive work environment.
Ability to follow detailed written or verbal instructions and work through tasks with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, and count and record accurately.
Ability to understand and follow verbal or demonstrated directions and communicate supply needs orally or in writing.
Ability to work effectively as part of a team.
Ability to frequently lift, carry, push, or pull objects weighing 100 pounds or more, with or without mechanical assistance.
Ability to continuously stand and walk on hard surfaces for extended periods.
Where applicable, ability to operate pallet jacks, forklifts, or similar material-handling equipment; required operator certification must be completed before independent use.
Ability to work in cooler or freezer environments for extended periods.
Ability to unload, lift, stock, and rotate incoming truck freight and merchandise.
Successful completion of a pre-employment drug screen is required for employment.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Provide prompt, friendly customer service and make customer interactions positive.
Plan, prepare, and adjust work schedules; assign employees duties and follow up to ensure tasks are completed properly and on time.
Receive products from trucks, verify invoices, sign vendor paperwork, and receive vendor orders.
Unload trucks using forklifts, place products in a non-intrusive area, and deliver items to the appropriate department.
Protect the cold food chain and maintain product integrity during receiving.
Coordinate receipt and secure storage of controlled items, including liquor, cigarettes, and pharmacy inventory.
Process returned items with drivers and ensure signed receipts are returned to the accounting office promptly.
Deliver receipts to accounting promptly and work with company subsidiaries to receive products.
Maintain a clean, organized backroom; clean cardboard and trash areas daily; and maintain the dock and area behind the store.
Maintain the area for sale items for the management team’s convenience.
Monitor store needs, particularly in the grocery department, and work with internal customers efficiently and promptly.
Keep training certifications current, including forklift certification.
Perform small equipment repairs for store departments as needed.
Work safely and efficiently to reduce product damage and spoilage.
Assist in other store areas and take on special projects as assigned.
Maintain personal hygiene and dress standards and follow Hy-Vee policies and store guidelines.
Report to work as scheduled and on time.