Backroom Coordinator

TJX • Kansas City, KS

1d • Onsite

About The Position

The Backroom Coordinator is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service.

The Coordinator orchestrates truck delivery and merchandise processing, trains and mentors Associates, monitors productivity, and works with management and the Coordinator on Duty to support an efficient flow of goods to the sales floor. The position also maintains backroom organization and merchandising standards, supports store safety and shrink-reduction efforts, and ensures compliance with applicable policies and programs.

Requirements

• Able to work a flexible schedule, including nights and weekends.
• Superior communication and organizational skills with attention to detail.
• Capable of multitasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Able to work effectively with peers and supervisors as a team player.
• Capable of lifting heavy objects, with or without reasonable accommodation.
• Able to train others.
• 1 year of retail experience and 6 months of leadership experience.

Responsibilities

• Create a positive internal and external customer experience and role-model exceptional customer service.
• Promote honesty and integrity and maintain confidentiality.
• Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
• Train and mentor Associates on merchandising and processing principles.
• Ensure merchandise is properly tagged, hung, secured, and coded.
• Communicate with the Coordinator on Duty to ensure an efficient flow of goods to the sales floor.
• Ensure Associates complete tasks according to the store plan and prioritize work as needed.
• Monitor team productivity and coach Associates as necessary.
• Organize and rotate back stock for easy replenishment.
• Maintain merchandising philosophy and signage standards.
• Maintain organizational, cleanliness, and recovery standards in the backroom.
• Ensure compliance with recycling and, where applicable, hazardous waste programs.
• Communicate priorities accurately and effectively with management and Associates and provide progress updates.
• Provide and accept recognition and constructive feedback.
• Partner with Management on Associate training needs.
• Ensure adherence to labor laws, policies, and procedures.
• Promote credit and loyalty programs.
• Support and participate in store shrink-reduction goals and programs.
• Promote safety awareness and maintain a safe environment.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union
• Referral bonuses
• Eligible associates may receive 401(k) match, medical, dental, and vision coverage, HSA, health care FSA, life insurance, short- and long-term disability, paid parental leave, paid holidays, vacation and sick leave, auto and home insurance discounts, scholarship program, and adoption assistance, subject to service or hours requirements and applicable plan terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed