Backroom Coodinator

The TJX Companies, Inc.•Peoria, IL

7d•$16 - $17•Onsite

About The Position

The Backroom Coordinator is responsible for executing receiving and merchandising standards and ensuring Associates process merchandise efficiently and effectively as a team. The role supports an excellent customer experience by engaging with customers, maintaining a clean and organized store, and modeling exceptional customer service. The Coordinator also helps manage the flow of merchandise from truck delivery to the sales floor, trains and coaches Associates, and maintains backroom organization, safety, and compliance.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Able to multitask.
Able to respond appropriately to changes in direction or unexpected situations.
Able to work effectively with peers and supervisors as a team player.
Able to lift heavy objects with or without reasonable accommodation.
Able to train others.
1 year of retail experience and 6 months of leadership experience.

Responsibilities

Create a positive internal and external customer experience.
Promote honesty and integrity and maintain confidentiality.
Orchestrate truck deliveries and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to ensure efficient flow of goods to the sales floor.
Ensure Associates complete tasks according to the store plan and prioritize as needed.
Monitor team productivity and coach as necessary.
Organize and rotate back stock for easy replenishment.
Uphold merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous waste programs.
Communicate priorities accurately and effectively with management and Associates, and provide progress updates.
Give and accept recognition and constructive feedback.
Partner with Management on Associate training needs.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.