Background Screening Investigator - Junior

the Client•Marlborough, MA

4d•Hybrid

About The Position

The Background Screening Investigator assists the Background Investigations Compliance Manager (BICM) in ensuring compliance with federal and state employment and labor laws, policies, and regulations concerning background screening and investigations. The role conducts research and investigations, gathers data, analyzes facts, and develops recommendations for associates with adverse background check results. It supports compliant and timely pre- and post-adverse-action screening, adjudication, and notification processes, coordinating with store teams and HR partners. The investigator reviews background check results against company policies and applicable legal, regulatory, and procedural requirements; researches information from multiple sources and systems; and prepares written findings and recommendations for review by the Senior Background Screening Compliance Investigator and BICM. The role also supports partners in consistent adjudication, presents complex matters to Legal and HR, tracks adverse-action processes, responds to business-partner inquiries, and helps identify procedural improvements. Individual adjudication recommendations are made to the BICM, with complex decisions involving Legal and Human Resources partners.

Requirements

Bachelor's degree or related work experience.
3–5 years of background screening, onboarding, research/investigative experience, or a Paralegal/Juris Doctorate background.
At least beginner-level proficiency with Microsoft Word and Excel.
Superior organizational skills.
Strong oral and written communication skills.
Excellent interpersonal skills.
Attention to detail and accuracy.
Positive attitude and solid work ethic.
Good judgment in safeguarding confidential and sensitive information.
Strong follow-through skills.
Ability to conduct online research, analysis, and investigations.
Applicants must be authorized to work for any employer in the U.S.; visa sponsorship or transfer is not available.

Nice To Haves

Paralegal certification or Juris Doctorate.
Workday experience.
Relevant prior roles may include Paralegal, Legal Research, Investigator, Analyst, Compliance Specialist, Human Resources, or Recruiting Coordinator.

Responsibilities

Review background check results thoroughly in accordance with company policies, applicable laws and regulations, and procedural requirements.
Research and investigate information from various sources and systems, analyze findings, and prepare written summaries and employment-status recommendations for senior investigators and the BICM.
Assist the Senior Investigator, Manager, and partners with research and results to support consistent, compliant adjudication of adverse actions.
Prepare and present complex matters to Legal and HR partners to align on adjudication recommendations.
Initiate and monitor pre- and post-adverse-action processes, tracking progress and following up to ensure compliance.
Support business partners with background screening processes and status inquiries; help escalate opportunities and develop procedural improvements.
Make individual adjudication recommendations to the BICM regarding employment decisions, collaborating with Legal and Human Resources on complex decisions.
Perform other duties as assigned.