Serve as a background screening program case manager within an internal team responsible for facilitating pre-hire screening processes and ensuring proper case management within the background screening program for candidates. Conduct screening investigations, including collecting data from multiple sources, analyzing for discrepancies, completing video interviews with external candidates under investigation, and then synthesizing information and summarizing screening findings clearly and concisely in writing. Prepare and present case materials in written and verbal format to a formal review committee. Perform in a fast-paced environment with little supervision, maintain high organizational oversight to ensure task completion, and maintain compliance standards with local and national laws in each area of operation as they pertain to background screenings, investigations, and their impact on employment. Collaborate with external groups with case escalations, including employee relations, the law department, and security services. Support specialized screening practices, as needed.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED