Experienced Tax Professional

Jackson Hewitt - 2247•Richmond, IN
•$16 - $18

About The Position

Jackson Hewitt is seeking a highly skilled, detail-oriented Back Office Tax Professional with extensive tax preparation knowledge. This specialized, behind-the-scenes role supports multiple tax office locations in a fast-paced environment. The professional will prepare, review, and finalize individual federal and state income tax returns; resolve complex tax situations; provide technical support to tax preparers; and help ensure accuracy, compliance, and timely workflow. The ideal candidate takes pride in accurate work, protects sensitive client information, works efficiently under pressure, and serves as a trusted resource to the team.

Requirements

  • Minimum of 5 years of professional tax preparation experience.
  • Strong knowledge of federal and state income tax regulations.
  • Experience preparing and reviewing complex individual tax returns.
  • Excellent analytical, problem-solving, and organizational skills.
  • Ability to work independently while supporting a larger team.
  • Strong computer skills and experience using professional tax preparation software.
  • Ability to manage multiple priorities and meet deadlines during peak tax season.
  • PTIN required.

Nice To Haves

  • Previous experience with Jackson Hewitt tax software.
  • Experience reviewing returns prepared by other tax professionals.
  • Enrolled Agent (EA) or CPA designation.
  • Experience supporting multiple tax office locations.

Responsibilities

  • Prepare, review, and finalize federal and state individual income tax returns.
  • Review returns for accuracy, completeness, and IRS compliance.
  • Research and resolve complex tax situations and filing issues.
  • Provide technical tax support and guidance to tax preparers across multiple office locations.
  • Identify and correct errors, rejected returns, and documentation issues.
  • Assist with amended returns, prior-year returns, and IRS correspondence.
  • Monitor workflow and help ensure timely completion of tax returns.
  • Maintain strict confidentiality and protect sensitive client information.

Benefits

  • Training and development
  • Employee discounts
  • Flexible schedule
  • Opportunities for continued professional development
  • Collaborative, professional environment
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