Experienced Tax Professional

Jackson Hewitt - 2247•Troy, OH
•$16 - $18

About The Position

Jackson Hewitt is seeking an experienced, detail-oriented Back Office Tax Professional to support multiple tax office locations. The role is suited to a tax professional with extensive preparation knowledge who can work behind the scenes in a fast-paced environment, ensuring accurate, complete, and compliant individual income tax returns. The position provides technical support to tax preparers and helps the team resolve challenging tax situations and meet filing deadlines. The successful candidate will be a trusted resource for the team, taking pride in accuracy, working efficiently under pressure, and navigating complex tax issues. Jackson Hewitt describes the environment as collaborative and professional and notes opportunities for continued professional development and a flexible work schedule.

Requirements

  • At least 5 years of professional tax preparation experience.
  • Strong knowledge of federal and state income tax regulations.
  • Experience preparing and reviewing complex individual tax returns.
  • Excellent analytical, problem-solving, and organizational skills.
  • Ability to work independently while supporting a larger team.
  • Strong computer skills and experience using professional tax preparation software.
  • Ability to manage multiple priorities and meet deadlines during peak tax season.
  • PTIN required.

Nice To Haves

  • Previous experience with Jackson Hewitt tax software.
  • Experience reviewing returns prepared by other tax professionals.
  • Enrolled Agent (EA) or CPA designation.
  • Experience supporting multiple tax office locations.

Responsibilities

  • Prepare, review, and finalize federal and state individual income tax returns.
  • Review returns for accuracy, completeness, and IRS compliance.
  • Research and resolve complex tax situations and filing issues.
  • Provide technical tax support and guidance to tax preparers across multiple office locations.
  • Identify and correct errors, rejected returns, and documentation issues.
  • Assist with amended returns, prior-year returns, and IRS correspondence.
  • Monitor workflow and help ensure timely completion of tax returns.
  • Maintain strict confidentiality and protect sensitive client information.

Benefits

  • Training and development.
  • Employee discounts.
  • Flexible schedule.
  • Opportunities for continued professional development.
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