Experienced Tax Professional

Jackson Hewitt•Muncie, IN

11d

About The Position

Jackson Hewitt is seeking an experienced, detail-oriented Back Office Tax Professional to support multiple tax office locations. The role focuses on preparing, reviewing, and finalizing individual federal and state income tax returns, ensuring accuracy and IRS compliance, and resolving complex tax situations. The professional will provide technical support to tax preparers, help address filing and documentation issues, and support timely return completion during the tax season.

Requirements

Minimum of 5 years of professional tax preparation experience.
Strong knowledge of federal and state income tax regulations.
Experience preparing and reviewing complex individual tax returns.
Excellent analytical, problem-solving, and organizational skills.
Ability to work independently while supporting a larger team.
Strong computer skills and experience using professional tax preparation software.
Ability to manage multiple priorities and meet deadlines during peak tax season.
PTIN required.

Nice To Haves

Previous experience with Jackson Hewitt tax software.
Experience reviewing returns prepared by other tax professionals.
Enrolled Agent (EA) or CPA designation.
Experience supporting multiple tax office locations.

Responsibilities

Prepare, review, and finalize federal and state individual income tax returns.
Review returns for accuracy, completeness, and IRS compliance.
Research and resolve complex tax situations and filing issues.
Provide technical tax support and guidance to tax preparers across multiple office locations.
Identify and correct errors, rejected returns, and documentation issues.
Assist with amended returns, prior-year returns, and IRS correspondence.
Monitor workflow and help ensure timely completion of tax returns.
Maintain strict confidentiality and protect sensitive client information.