Experienced Tax Professional

Jackson Hewitt - 2247•Indianapolis, IN
•$16 - $18

About The Position

Jackson Hewitt is seeking a highly skilled, detail-oriented Back Office Tax Professional to support multiple tax office locations. The position is intended for an experienced tax professional who can handle complex tax situations, ensure accuracy and compliance, and serve as a technical resource for tax preparers. The role involves preparing and reviewing individual federal and state income tax returns, resolving filing issues, helping maintain workflow, and protecting sensitive client information. The work takes place in a fast-paced environment, particularly during peak tax season, and is described as collaborative and professional, with a flexible schedule and opportunities for continued professional development.

Requirements

  • At least 5 years of professional tax preparation experience.
  • Strong knowledge of federal and state income tax regulations.
  • Experience preparing and reviewing complex individual tax returns.
  • Excellent analytical, problem-solving, and organizational skills.
  • Ability to work independently while supporting a larger team.
  • Strong computer skills and experience using professional tax preparation software.
  • Ability to manage multiple priorities and meet deadlines during peak tax season.
  • PTIN required.

Nice To Haves

  • Previous experience with Jackson Hewitt tax software.
  • Experience reviewing returns prepared by other tax professionals.
  • Enrolled Agent (EA) or CPA designation.
  • Experience supporting multiple tax office locations.

Responsibilities

  • Prepare, review, and finalize federal and state individual income tax returns.
  • Review returns for accuracy, completeness, and IRS compliance.
  • Research and resolve complex tax situations and filing issues.
  • Provide technical tax support and guidance to tax preparers across multiple office locations.
  • Identify and correct errors, rejected returns, and documentation issues.
  • Assist with amended returns, prior-year returns, and IRS correspondence.
  • Monitor workflow and help ensure timely completion of tax returns.
  • Maintain strict confidentiality and protect sensitive client information.

Benefits

  • Training and development.
  • Employee discounts.
  • Flexible schedule.
  • Opportunities for continued professional development.
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