Experienced Tax Professional

Jackson Hewitt•Richmond, IN

About The Position

Jackson Hewitt is seeking an experienced, detail-oriented Back Office Tax Professional to support multiple tax office locations. The role focuses on preparing, reviewing, and finalizing federal and state individual income tax returns; resolving complex tax situations; and providing technical support to tax preparers. The successful candidate works independently while supporting a larger team, maintains accuracy and IRS compliance, and handles sensitive client information confidentially. Compensation is $16.00–$18.00 per hour. The position offers a flexible work schedule and opportunities for continued professional development.

Requirements

  • At least 5 years of professional tax preparation experience; required.
  • Strong knowledge of federal and state income tax regulations.
  • Experience preparing and reviewing complex individual tax returns.
  • Excellent analytical, problem-solving, and organizational skills.
  • Ability to work independently while supporting a larger team.
  • Strong computer skills and experience using professional tax preparation software.
  • Ability to manage multiple priorities and meet deadlines during peak tax season.
  • PTIN certification required.

Nice To Haves

  • Previous experience with Jackson Hewitt tax software.
  • Experience reviewing returns prepared by other tax professionals.
  • Enrolled Agent (EA) or CPA designation.
  • Experience supporting multiple tax office locations.

Responsibilities

  • Prepare, review, and finalize federal and state individual income tax returns.
  • Review returns for accuracy, completeness, and IRS compliance.
  • Research and resolve complex tax situations and filing issues.
  • Provide technical tax support and guidance to tax preparers across multiple office locations.
  • Identify and correct errors, rejected returns, and documentation issues.
  • Assist with amended returns, prior-year returns, and IRS correspondence.
  • Monitor workflow and help ensure timely completion of tax returns.
  • Maintain strict confidentiality and protect sensitive client information.

Benefits

  • Training and development
  • Employee discounts
  • Flexible schedule
  • Free tax training
  • Continuing education for tax preparers
  • Opportunities for continued professional development
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