Experienced Tax Professional

Jackson Hewitt - 2247•Muncie, IN
•$16 - $18

About The Position

Jackson Hewitt is seeking a highly skilled, detail-oriented Back Office Tax Professional to support multiple tax office locations. The role is intended for an experienced tax preparer who enjoys resolving complex tax situations, ensuring accuracy, and supporting a tax team behind the scenes. The position includes preparing, reviewing, and finalizing federal and state individual income tax returns; researching and addressing complex filing issues; and providing technical tax support to preparers across multiple offices. The successful candidate will help ensure returns are accurate, complete, compliant, and completed on time, while protecting sensitive client information. The ideal candidate has extensive professional tax preparation experience, strong knowledge of federal and state income tax regulations, and the ability to work independently while supporting a larger team. The role requires strong analytical, problem-solving, organizational, and computer skills, including experience with professional tax preparation software. Candidates must be able to manage multiple priorities and meet deadlines during peak tax season.

Requirements

  • Minimum of 5 years of professional tax preparation experience.
  • Strong knowledge of federal and state income tax regulations.
  • Experience preparing and reviewing complex individual tax returns.
  • Excellent analytical, problem-solving, and organizational skills.
  • Ability to work independently while supporting a larger team.
  • Strong computer skills and experience using professional tax preparation software.
  • Ability to manage multiple priorities and meet deadlines during peak tax season.
  • PTIN required.

Nice To Haves

  • Previous experience with Jackson Hewitt tax software.
  • Experience reviewing returns prepared by other tax professionals.
  • Enrolled Agent (EA) or CPA designation.
  • Experience supporting multiple tax office locations.

Responsibilities

  • Prepare, review, and finalize federal and state individual income tax returns.
  • Review returns for accuracy, completeness, and IRS compliance.
  • Research and resolve complex tax situations and filing issues.
  • Provide technical tax support and guidance to tax preparers across multiple office locations.
  • Identify and correct errors, rejected returns, and documentation issues.
  • Assist with amended returns, prior-year returns, and IRS correspondence.
  • Monitor workflow and help ensure timely completion of tax returns.
  • Maintain strict confidentiality and protect sensitive client information.

Benefits

  • Training & development
  • Employee discounts
  • Flexible schedule
  • Opportunities for continued professional development
  • Collaborative, professional environment
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