Back Counter Parts Sales - Day Shift

Papé Jobs•Anchorage, AK

1d•$30•Onsite

About The Position

Pape’ Kenworth, the premier medium and heavy-duty truck and equipment dealer in the West, is seeking a Back Counter Salesperson to join their team in Anchorage, AK. At Pape’, you can count on us to heavily invest in your career through training, resources, and support. We want to see you grow your skill set and experience, and in turn, provide excellent compensation, work-life balance, and benefits for you and your family. Come join our team!

Requirements

Self-motivated and assertive drive, the ability to work in solitude for most of your shift.
Knowledge of Class 8 Truck parts
At least one year of experience in parts sales or diesel tech
Ability to communicate effectively with customers by telephone and in person, in an effort to sell company parts and other services.
Excellent customer service and problem solving skills
Above-average organizational skills
Cash handling experience
The ability to lift heavy items sometimes over 100lbs, but often times over 40lbs
Ability to operate pallet jacks and forklifts. (Training is available)

Nice To Haves

Experience with ECAT or a similar program is preferred.
Knowledge of parts inventory preferred

Responsibilities

Work closely with Service Department to ensure a high level of parts support is being delivered.
Research, source, and price parts for service repairs.
Determine parts needs through the use of literature, computer programs, and parts knowledge.
Pull parts and stage for service technicians and customers.
Maintain knowledge of products, services, and parts and the associated costs of each.
Complete all necessary paperwork on each transaction in an accurate timely manner.
Provide relief as needed for front counter parts members. This includes (but is not limited to) responding to customers in person or by telephone whenever required and providing quotes or estimates for parts.
Process credits, make adjustments, and monitor restocking charges on all parts sales completed.
Performing shipping/receiving and warehouse duties as assigned.