B2B Senior Product Manager

Fiserv•Alpharetta, NJ

12h•Onsite

About The Position

The Payment Value Added Service team at Fiserv offers a suite of consumer bill and B2B invoice presentment and omnichannel payment solutions (Bill Matrix, CheckFree Pay, Snap Pay) for enterprise merchants and government entities. These solutions aim to automate workflows and leverage data for strategic business outcomes. Snap Pay is a Software-as-a-Service (SaaS) solution designed to simplify B2B Accounts Receivable payments, making them easier, faster, secure, and more efficient between sellers and buyers. It assists organizations in digitally transforming their “Order-to-Cash” lifecycle with capabilities for e-commerce/offline payments, electronic invoice presentment and payment tools integrated with industry ERP providers, actionable data insights for improved payment collections, and value-added services like surcharging, tokenization, and intelligent gateways. Snap Pay is a high-growth business within Merchant Solutions, experiencing approximately 20% year-over-year revenue growth and is positioned to capture a significant share of the A/R automation market with a product roadmap focused on enhancing user experience, core functionalities, and introducing new offerings to drive customer financial outcomes.

Requirements

5+ years technology experience as a Product Manager building and/or scaling large-scale digital payments-focused products from ideation to launch.
Experience with B2B, SaaS, and ERP products.
Proven track record of developing strategy by defining opportunities and problems, collecting and synthesizing data for prioritization, and measuring success to make valid conclusions
Fluency with system integrations and behaviors, data flows, and API-level details to influence/challenge technical approaches with experienced architects and engineers, as well as with customers.
Aptitude in using Agile (scrum, kanban, SAFe) and product management methodologies to lead and partner with solution consultants and engineers towards business outcomes and delivery goals
Experience in co-creating Go-To-Market (GTM)/Launch strategy and customer enablement with sales, marketing, and implementation partners
Strong verbal and written communication skills, with the ability to synthesize complex concepts and bring others along your thinking
A proven track record for defining, building and delivering high impact products that create real business and customer value in fast-growth or large-scale companies
Bias for action, and shares responsibility for the team’s success and progress
Must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

Ideally having worked in startups or in complex enterprises

Responsibilities

Define and execute roadmap for Snap Pay core application experiences (A/R automation with omnichannel digital payments solutions, and Electronic Invoice Presentment and Payment) enhanced with Value Added Services (e.g., Financing, Fraud, Cross-border)
Deeply understand customer needs and use front-line insights to evaluate new feature enhancement concepts, along with competitive landscape and ROI analysis
Manage end-to-end delivery of multiple large, technical product initiatives within committed time periods, ensuring a successful build outcome and best-in-class user experience
Drive planning, prioritization, defining business and functional requirements, creating concept prototypes, measuring product performance with relevant KPIs with cross-functional stakeholders
Create commercial ready product solutions with go-to-market strategies, ensure quality with compliance and legal requirements

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.