B2B Admin - CVG

Stord•Hebron, KY

47d•Onsite

About The Position

Stord is seeking a highly organized and detail-oriented B2B Administrator to join the team in their fulfillment center. This role is crucial for overseeing and optimizing the Business-to-Business (B2B) process, ensuring smooth operations and efficient order fulfillment. Stord is a rapidly growing company that combines comprehensive commerce-enablement technology with high-volume fulfillment services, managing over $10 billion of commerce annually. They provide brands with a platform to compete with retail giants by increasing cart conversion, improving unit economics, and driving sustained customer loyalty through end-to-end commerce solutions.

Requirements

Previous experience in B2B administration, logistics, or supply chain management is preferred.
Experience working with different routing systems (Logicbroker, Bluejay, Target TMS).
Proficient in using WMS and integration platforms; familiarity with data analysis tools is a plus.
Excellent verbal and written communication skills, with the ability to liaise effectively with both internal teams and external partners.
Strong organizational abilities to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced warehouse environment.
Meticulous attention to detail to ensure accuracy and quality in B2B processes.
Proactive problem-solving skills, capable of quickly addressing issues and implementing solutions.
Ability to prioritize multiple tasks in order to meet deadlines.
A collaborative and adaptable team player who can thrive in a cooperative work environment.
Willingness to work occasional extended hours or weekends based on business needs.
May regularly lift and/or move up to 50 pounds, and frequently lift and/or move up to 75 pounds.
Able to transport up to 20 lbs.
Able to perform basic mathematical calculations.
Able to build solid, effective working relationships with others.
Able to constructively work under stress and pressure when faced with high workloads and deadlines.
Able to effectively use relevant material handling equipment (i.e forklifts).
Able to express ideas clearly and convey necessary information.
Able to work in a Distribution center environment which includes exposure to work at varying heights; varying temperatures; moderate and consistent noise levels.

Nice To Haves

Familiarity with data analysis tools.

Responsibilities

Manage the end-to-end B2B process, including routing incoming orders and efficiently scheduling pickups in collaboration with business partners.
Coordinate the order closing process within the WMS, ensuring timely and accurate fulfillment.
Print orders and required documentation (Labels, pick sheet, packing instructions, etc.).
Create BOLs for outbound freight orders.
Utilize and maintain the integration platform to seamlessly connect with B2B partners and streamline data exchanges.
Serve as the primary point of contact for B2B inquiries, addressing concerns, and fostering positive relationships with partners.
Perform regular quality checks to verify order accuracy and compliance with established standards, taking corrective actions when necessary.
Identify areas for improvement in the B2B workflow and proactively implement efficient solutions to enhance productivity.
Accurately record and maintain relevant B2B data, generating reports to assess performance and inform decision-making.
Collaborate with cross-functional teams, including warehouse staff and logistics specialists, to ensure seamless integration of B2B processes.