Azure Support Engineer

C&F • Loveland, CO

2d • Hybrid

About The Position

C&F is a technology services company providing innovative solutions in Data Management, Big Data, Advanced Analytics and Compliance. With a highly integrated team of 400+ experts, for over 20 years C&F has been delivering superior engineering and premium operations to Fortune 500 companies, primarily in the Life Science industry. You will be responsible for monitoring the health, performance and capacity of Azure platform components, including Azure Databricks and Azure Data Factory (Pipelines). You will troubleshoot issues across the Azure ecosystem, particularly in Databricks, ensuring quick resolution and minimal disruption to the business. You will provide operational support for data pipelines, jobs, notebooks, ETL/ELT workflows, and CI/CD processes. You will collaborate with Data Engineers, Cloud Architects, and DevOps teams to resolve platform incidents. You will maintain and improve observability using Azure Monitor, Log Analytics, Application Insights, and custom dashboards. You will automate repetitive operational tasks. You will work with Azure DevOps (ADO) for CI/CD, source control, release management and deployment workflows. You will maintain documentation, knowledge base entries, runbooks, and operational procedures. You will run and document RCAs. You will ensure all internal and external customer interactions are handled professionally and with the highest level of service.

Requirements

• Excellent command of English
• Strong analytical and problem-solving skills
• Hands-on experience with Microsoft Azure (monitoring, operations, troubleshooting)
• Operational understanding and practical experience with: Azure Databricks (clusters, jobs, layers, notebooks, workspace operations)
• Azure Data Factory Pipelines (monitoring, debugging, triggers, integration runtimes)
• Azure DevOps (ADO) (repositories, pipelines, boards)
• Experience with automation and scripting (preferably using PowerShell, Python, Bash )
• Familiarity with Azure Monitor, Log Analytics, and alerting
• Familiarity with Power BI
• Ownership mindset and a proactive approach to improving platform reliability
• Service-oriented attitude, patience, thoroughness and good attention to detail
• Availability and readiness to exceptionally work in the late shift (16:00-00:00 CEST)

Nice To Haves

• Certification in Azure (e.g. Microsoft Azure Fundamentals)
• Understanding of Microsoft Fabric platform
• Experience with customer support
• Understanding of ITIL fundamentals and processes
• Experience with ITSM tools (e.g. Jira, ServiceNow)
• Understanding of networking, identity, and security concepts in Azure
• Experience with CI/CD, Infrastructure as Code, and configuration management tools (Terraform, Bicep, ARM templates etc.) is a plus
• Understanding of web app concept

Responsibilities

• Monitor the health, performance and capacity of Azure platform components, including Azure Databricks and Azure Data Factory (Pipelines)
• Troubleshoot issues across the Azure ecosystem, particularly in Databricks, ensuring quick resolution and minimal disruption to the business
• Provide operational support for data pipelines, jobs, notebooks, ETL/ELT workflows, and CI/CD processes
• Collaborate with Data Engineers, Cloud Architects, and DevOps teams to resolve platform incidents
• Maintain and improve observability using Azure Monitor, Log Analytics, Application Insights, and custom dashboards
• Automate repetitive operational tasks
• Work with Azure DevOps (ADO) for CI/CD, source control, release management and deployment workflows
• Maintain documentation, knowledge base entries, runbooks, and operational procedures
• Run and document RCAs
• Ensure all internal and external customer interactions are handled professionally and with the highest level of service

Benefits

• Learning & development opportunities
• Flexible and generous English language reimbursement program
• Individual development budget
• Private medical care
• Sports card
• Preferential life insurance plan
• Fruit Tuesdays and Wednesdays
• Hybrid work setup with plenty of flexibility
• Non-work activities (Office Day, POP UP integrations, competitions, CF4GOOD program)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed