Azure Cloud Engineer

Creative Information Technology, Inc.•Falls Church, VA

1d•Onsite

About The Position

Creative Information Technology Inc. is hiring an Azure Cloud Engineer for the Virginia Department of Transportation (VDOT) Information Technology Division Tolling Engineering and Operations Team in Mechanicsville, Virginia. The role combines Azure cloud engineering, application support, and rotational help-desk support for the Tolling group. The engineer will implement, maintain, and support resources in the Tolling Azure environment and collaborate with management, architects, developers, DBAs, engineers, and other teams to ensure secure, efficient, and optimized use of Azure services, including App Services, API Gateways, Function Apps, Azure Virtual Desktops, and Azure Kubernetes Service. The position supports cloud operations, monitoring, troubleshooting, application and integration support, operational incident response, and compliance. It includes participation in operational cycles and off-hours work as needed. The role requires a fingerprint-based background check. Continued education to stay current with VDOT technologies is expected at the contractor’s own expense.

Requirements

At least 3 years of experience with Microsoft Azure services.
Bachelor’s degree in computer science or information systems, or equivalent experience.
Ability to communicate requirements and design concepts clearly.
Experience working in Windows environments.
Experience with Office 365 services and administering Single Sign-On (SSO), including Entra ID.
Scripting experience with PowerShell and/or Python.
Ability to create network and system topology documentation.
Experience with Azure Virtual Desktops.
Experience with Office 365 services and Power Apps.
Continued education at the contractor’s own expense is expected to stay current with VDOT technologies.
Must undergo a fingerprint-based background check.

Nice To Haves

Azure certification.

Responsibilities

Maintain and implement cloud resources in the Tolling Azure environment.
Ensure compliance with Virginia government policies for security, identity and access management, network controls, and cost governance.
Maintain and improve infrastructure documentation, naming conventions, tagging standards, and cloud governance artifacts.
Assist with access reviews, role assignments, and least-privilege identity and access management evaluations.
Manage vendor-required updates and ensure compatibility.
Implement fault-tolerant and highly available Azure solutions.
Monitor Azure services and application workloads for uptime and availability.
Troubleshoot connectivity, access, security, application performance, and service degradation issues.
Perform diagnostic investigations using logs, metrics, traces, Azure Monitor, and Log Analytics.
Analyze and tune system and application performance.
Participate in operational cycles, including pattern monitoring, incident reviews, and maintenance readiness checks.
Triage production issues, support timely resolution, and document root-cause findings.
Execute and support off-hours work as needed.
Define change requests, detailed implementation plans, and rollback procedures.
Understand end-to-end data flows across tolling systems, roadway data, financial transactions, and reporting tools.
Support optimization of integrations and data movement.
Apply PCI and other regulatory compliance requirements when evaluating system behavior and logging patterns.
Manage key vaults, passwords, certificates, and secure credential storage.
Work with architects, engineers, managers, and cross-functional teams to use Azure services effectively.
Provide best-practice guidance related to SaaS, PaaS, and IaaS.
Communicate clearly with internal and external stakeholders in writing and verbally.
Support multiple concurrent projects with complex technical scope.
Provide engineering, application support, and rotational help-desk support within the Tolling group.